FAQ

Yes, we will convey as much or as little information as you desire us to convey. We are happy to coordinate your care so that everyone is on the same page.

We do not accept any form of medical insurance or Medicare/Medicaid. However, the office will provide you with an itemized bill with traditional ICD-9 codes and CPT codes at the end of your consultation and you may easily file that with your insurance company.

You may also use pre-tax dollars from a Health Savings Account (HSA) to pay for your consultations and lab fees. We recommend calling the office prior to your appointment and requesting our billing codes so that you may check with your insurance carrier as to the amount they will reimburse you for your visit.

Since Dr. Lovegrove is a medical doctor that your insurance will recognize for our services, the claims are often at least partially reimbursed or applied to your respective deductible.

This appointment will take approximately 10-15 minutes to briefly review your health concerns and determine if we can help you, review what testing that we recommend, and the cost of the program that the practitioner suggests for you. We do not provide any treatment in this initial consultation.

Yes, we have patients that come to us from all over the U.S for their health concerns. In many cases, we will just set up the initial, no cost consultation over the phone (if you prefer) to save you a visit here if you are coming from far away.

We do not have a “cookie-cutter” approach. After extensive testing, medical history, and analysis, we customize a regimen that is unique to what your body needs.

We give our patients the option to maintain their relationship with their current primary care doctor if they choose but we do offer most routine family medicine services here. We just do not manage emergency or urgent care needs like needing sutures for a laceration, evaluation for broken bones, asthma acute exacerbation requiring in office breathing treatments, etc. Some patients will just choose us as a consultant or alternative opinion for their health concerns. All of that being said, most patients will use us for their preventative and primary care needs and use an urgent care center for their more urgent needs.